5 Apps to Boost Bidder Engagement in Online Auctions

5 Apps to Boost Bidder Engagement in Online Auctions

At Sharp Auction Engine, we’re constantly looking for new opportunities to help auctioneers better engage with their bidders.  We’d like to share some easy to use apps we’ve heard great things about! How many of them do you already use??

 

facebook#1: Facebook…Yes, Really! (Tech Required: Internet Access)

While most Facebook users are familiar with liking pictures and posting statuses, this is but a small fraction of what Facebook can do! Advertising online gives buyers the opportunity to see your advertisements without even leaving their couch. It’s like putting a billboard on the internet! With that in mind, online advertising can be a great way to attract business and promote your brand, even if your business model is not primarily focused in e-commerce. With over 1.28 BILLION users on Facebook to date, it’s the largest repository of potential customers that has ever existed!

Marketing on Facebook is competitively priced, and offers many different marketing options. You can create targeted ads and set exactly how much money you want to spend advertising them per day. A larger advertising allotment per day will result in more people seeing your ad!

You can also create ads that direct back to your Facebook page, or to a site not on Facebook at all! You can create ads to promote a Facebook event, complete with an RSVP link. You can even create ads for mobile app installs and app engagement. With all these different selections, your Facebook ad content will only be limited by your imagination!

Other than ads, a powerful tool by themselves, Facebook also lets you get your business information in front of potential buyers with a “Page”. Facebook pages are similar to profiles, but for businesses, organizations, and public figures. Users can “Like” a page which interests them, which means they’ll automatically receive updates from that page in their news feed. Any Facebookers who have liked your page would be able to view any auctions that you post to your page!

For more information, check out this great article with tips on how to begin a successful Facebook marketing campaign!

 

livechat#2: A “Live Chat” Tool (Tech Required: Internet Access)

If you consider the profile of an average online shopping enthusiast — busy, tech-savvy, and easily distracted – it makes sense that Live Chat is becoming more popular among customers who use their gadgets to shop. When a customer is browsing your website, they would rather receive immediate and personal attention than having to make a phone call and wait on hold, or send an email and wait for a response.  No matter what their issue is, customers can expect a straightforward and precise answer from a Live Chat operator. What customers seem to appreciate the most is that Live Chat is a service with a human touch. Talking to an operator who knows how to approach each customer issue will make the customer feel more appreciated!

Companies with a Live Chat installed have reported both a large decrease in waiting queue time and a sharp increase in issue resolution speed! Spend less time playing phone tag with your potential customers and more time engaging with them directly at their precise moment of interest!

There are so many good Live Chat integrations out there, it’s hard to recommend one. Here’s a list of some of the top Live Chat integrations, as per Capterra, one of today’s leading software review platforms.

 

 

docusign.png#3: Docusign (Tech Required: Internet Access)

Docusign is an awesome app that offers a platform for safe and secure e-signatures for all kinds of documents!. A link to a document you need your bidders to have access to can be embedded into your SAE website as well (this means that bidders do not have to leave your website to see these forms: a very useful feature to keep YOUR bidders engaged on YOUR website).  You can use DocuSign to upload virtually any type of document: .doc, .docx, .pdf, .xls, .xlsx, .txt, and more!

DocuSign also offers a free 30-day trial, with no credit card required. If you’re in an industry that requires signed documents for a majority of its transactions, DocuSign might be just what you’re looking for!

 

round-me-logo.png#4 & #5: Round.Me + Google Street View (Tech Required: Smartphone with Access to an App Store, Internet Access)

Have you ever wanted to offer a walk-through of a house from the comfort of your favorite armchair? With this interesting combination of apps, you can easily create interactive 360° walk-throughs of a house! Using the free Google Street View© app, you can easily take high-quality 360° panoramic photos of a location using a smartphone! To link your pictures together, simply create an account on Round.Me and upload your photos. Round.Me’s intuitive web-based application makes it easy to link your panoramic photos together to really bring your walk-through to life!

After you’ve created your walk-through, adding it to your SAE website is just a few mouse clicks away! Each Round.Me video comes with a code that users can embed directly into their website. A free version of Round.Me is available with a limited amount of photo uploads/month, but a pro account only costs $12/month: a very competitive price when you consider what the product offers! You’re also able to cancel your subscription during the months you won’t be active and renew it at any time, while keeping all of your walk-throughs active!

 

Check out Round.Me in action on the SAE platform:

 

 

 


 

Apps aren’t the only way to boost your auctions, why not test drive an all-in-one online auction software? Sharp Auction Engine offers a free 30-day trial.

     

 

Like our article? There’s more where that came from…

 


 

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